Payment
Payment or proof of payment must be made in order to receive registration confirmation. We encourage payment to be made at the time of registration to confirm your registration and attendance at any social events. The online form will allow payment by credit card (Visa or Mastercard only) or indication that payment will be by EFT/ bank transfer. Please note your registration is not guaranteed until payment is received.
Payment Options
All payment options are outlined on the registration site and are included on the tax invoice. If you are paying by credit card, charges will appear on your statement as coming from “AGFORCE.ORG.AU”.
Payments are processed through our PCI compliant software and payment gateway STRIPE. CVV numbers are not stored with your credit card data.
If paying by EFT you must accept the bank fees at your end (if applicable). We will not deem registrations as fully paid if we receive them less bank fees.
Confirmation
Your record of registration and invoice will be sent to you via email automatically upon completion of your registration.
Registration- Cancellations, Amendments, Substitutions
General
All prices are inclusive of Australian GST.
Substitutions
As an alternative to cancellation, your registration may be transferred to another person without incurring any penalty. The Q Fever Symposium Organising Committee must be advised of the transfer in writing. Please email the name, position, phone and email address of the new delegate to qfig@health.qld.gov.au.
Cancellation by you
Cancellation Requests up to before 30 days prior to the conference
Registration cancellations and amendments must be notified in writing to the Q Fever Symposium Organising Committee. Cancellations or changes received before 30 days prior to the symposium commencing will receive a refund less a 15% administration fee.
Cancellation Requests between 29-0 days prior to the conference
Cancellations and amendments received in writing 29-0 days prior to the symposium commencing will receive a refund less a 60% administration fee. If cancellation is for medical purposes we can assist with any documentation required for your insurance claim.
Cancellation Requests between 29-0 days prior to the event due to Reasons out of the Delegate’s Control
If your request is due to reasons out of your control, you must send your request in writing to qfig@health.qld.gov.au and provide proof for your request. After the deduction of a 30% administration fee the remaining cost will be refunded.
Cancellation of social functions
No refunds will be provided for social function tickets within 30 days of the function commencing. Tickets can be transferred to another name.
Change of registration type
If you change your registration type from in person to virtual, you will be refunded the difference minus a 15% administration fee.
If changing registration type from virtual to in person, you will be charged the difference without an administration fee provided this occurs prior to registration date closure for catering purposes. Changes after that date will incur a 20% administration fee and we cannot guarantee dietary requirements will be able to be catered for.
Cancellation by us
General
The Q Fever Symposium 2025 may be cancelled, varied, rescheduled, or postponed due to Force Majeure Events or other causes. In these terms and conditions, a “Force Majeure Event” means any of the following (whether or not foreseeable or anticipated): acts of God, terrorism, war, civil unrest, strike or labour dispute, lack of transportation, breakdown, labour or material shortage, blockade or embargo, supplier failure, epidemic or pandemic, government restriction or recommendation, legal requirement, extreme weather, earthquake, drought, fire, flood, explosion, natural disaster, and/or any other event, cause or circumstance that is beyond our reasonable control.
Symposium has to be postponed
In the event the symposium cannot be held and is postponed due to events beyond the control of QFIG (incl. force majeure) or due to events which are not attributable to wrongful intent or gross negligence of QFIG, QFIG cannot be held liable by delegates for any damages, costs, or losses incurred, financial losses, etc.
Under these circumstances, QFIG reserves the right to transfer the registration to the postponed symposium. If you are unable to attend the new dates, you may, by notifying us no later than 30 days after the originally scheduled date of the postponed symposium, obtain a refund for the registration cost less 30% admin fee. The admin fee will be used to cover costs already incurred for the organization of the symposium and which could not be recovered from third parties.
Notification: We will use reasonable endeavours to notify ticket holders of a cancellation, variation, rescheduling or postponement of an event by sending an email to the address provided to us by the ticket holder and putting a notice on our website; however the responsibility to ascertain whether an event has been cancelled, varied, rescheduled or postponed is yours.
Sole remedy: Any refund will be your sole remedy for a postponement or cancellation of the event, and, to the extent permitted by law, QFIG will have no further liability to you in respect of any cancellation, variation, rescheduling or postponement of the event for any reason.
Format of symposium changed to Virtual
In the event the symposium cannot be held face-to-face and is amended to a virtual delivery due to events beyond the control of QFIG (incl. force majeure) or due to events which are not attributable to wrongful intent or gross negligence of QFIG, QFIG cannot be held liable by delegates for any damages, costs, or losses incurred, financial losses, etc. Under these circumstances, QFIG reserves the right to convert face to face registrations to virtual registrations. All registrations will be automatically changed to a virtual registration.
Liability / Insurance
Registration fees do not include insurance of any kind. It is recommended that all delegates take out their own travel insurance and medical insurance prior to the symposium. The policy should include loss of fees through cancellation of your participation in the Symposium itself, loss of airfares for any reason, medical expenses and repatriation should travel arrangements have to be altered. In the event of industrial disruptions or natural disasters QFIG cannot accept responsibility for any financial or other losses incurred by delegates. Nor can the Q Fever Symposium Organising Committee take responsibility for injury or damage to property or persons.
Indemnity
Registered delegates are liable for any damages caused by the delegate to the symposium venue, accommodations rooms, symposium supplier equipment or symposium organiser’s equipment. In registering for the symposium the delegate agrees to indemnify the organiser for any damages caused by the delegate to any venue or equipment.
Limitation of Liability
To the extent permitted by law, we exclude all conditions and warranties relating to your purchase of tickets for and attendance at the Q Fever Symposium 2025. Where QFIG's liability cannot be excluded, such as in relation to Consumer Guarantees under the Australian Consumer Law or other prescribed terms under legislation, to the extent permitted by law, our liability for breach is limited to the face value of the ticket purchased by you, plus any relevant booking fees. You agree that if QFIG will not be able to perform its obligations under these terms and conditions and in relation to events to the extent such performance is affected by a Force Majeure Event.
To the extent permitted by law we exclude all liability for consequential loss, which includes any indirect loss, loss of profit, loss of data or loss of reputation.
Intellectual property
Some speakers may agree to share their presentation slides and webcasts (where available) with delegates only. This content is not intended for wider distribution – sharing, broadcasting and/or copying of this content is not permitted according to Australia’s intellectual property laws. Please be respectful of these speakers’ intellectual property so that we can continue to offer similar content in future events.
Special Dietary / Physical Requirements
These requirements may not be catered for unless requested before the event registration closing date. Please note down clearly your requirements (where indicated) on your online registration form or email the QFIG Q Fever Organising Committee at qfig@health.qld.gov.au with your specifications. Special requests on the day cannot be guaranteed.
Behaviour
Q Fever Symposium 2025 reserves the right to deny entry and/or terminate the registration of any person who demonstrates behaviour that is deemed to be inappropriate and/or a risk to others. No refund of the registration fee will be available unless decided otherwise at QIFG Q Fever Symposium Organising Commitee's sole discretion.
You must at all times comply with:
· these terms and conditions
· any terms and conditions imposed by Crystalbrook Byron (the Symposium venue)
· any reasonable direction given to you by QFIG Q Fever Symposium Organising Committee members, the Venue host, or any of their employees, agents or contractors.
Program
QFIG and the Symposium Organising Committee reserve the right to change the conference program at any time without notice, and cannot guarantee that any particular person will appear as a speaker or panelist.
Speakers and Presenters
Views, personal beliefs, or opinions expressed by any speakers, presenters, sponsors, exhibitors, or affiliates at the Q Fever Symposium 2025 are not necessarily reflective of the beliefs and opinions held and expressed by QFIG, our members, or subsequent conference speakers, presenters, sponsors or affiliates.
QFIG cannot accept liability for advice given, or views expressed, by any attendee, sponsor or exhibitor at the conference, or in any material provided to attendees by third parties.
Audio and Video Recording
For copyright reasons audio and video recording is prohibited during Q Fever Symposium 2025 without prior consent. If you fail to comply with this term, QFIG or its representatives or agents may require you to leave the session or the symposium.
Disclaimer
At the time of registration, QFIG provided the most recent information available and the attendee accepts that the content and/or the delivery of the event can change beyond the control of QFIG. QFIG will not take any responsibility for any errors, omissions and changes to the program or content of the event. QFIG reserves the right to make changes as it deems necessary without penalty and in such situations no refunds, part refunds or alternative offers shall be made.
1. QFIG reserves the right to update the Disclaimer and Terms and Conditions without notice to you.
2. QFIG cannot control all content published or disseminated at the event. You alone are solely responsible for your interaction with other attendees and agree to act responsibly and exercise caution, common sense and safety while in attendance at the event.
3. QFIG and the Q Fever Symposium Organising Committee shall not be liable for any losses, damages, liabilities, claims or expenses whatsoever arising out of or referable to the event.
QFIG acknowledges the Traditional Custodians and Owners of the lands and waterways throughout Australia, paying our respects to Elders past, and present.